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💰Payments, Purchases Refund Policy

Effective Date: 01/10/2025

Welcome toHulle.online, where creators shine, fans connect, and everyone wins.
This page explains how payments, purchases, coins, subscriptions, and refunds work on our platform.
Please read it carefully before buying, tipping, or subscribing.

By using Hulle.online and making any purchase, you agree to these terms theyre part of ourTerms of Use.


1. Overview

Hulle.online allows users (Fans) to support creators by:

All financial transactions on Hulle.online are processed securely via our authorized payment partners.
We never store your full payment information on our servers.


2. Accepted Payment Methods

We currently accept:

All transactions are displayed in your selected currency (e.g., USD, ZAR, NGN, etc.) subject to exchange rate fluctuations and processing fees.


3. Coins and Digital Purchases

Coins (or credits)are Hulle.onlines virtual currency used to:

Important:


4. Subscriptions

When you subscribe to a creator:

If you cancel, your access will continue until your current billing period ends.
After that, renewal stops automatically.


5. Creator Earnings

Creators earn from:

Creator Payouts:


6. Refunds Chargebacks

We aim to make every transaction fair and transparent.

However, because of the nature of digital content:

Refundswill not be issuedfor:

To request a refund, contactbilling@hulle.onlinewithin7 daysof the transaction.
All refund decisions are final once reviewed.

If you issue a chargeback or payment dispute without contacting us first, we maysuspend or terminate your accountto prevent fraud.


7. Pricing Fees

No hidden charges ever.


8. Security Fraud Prevention

We use encrypted payment gateways and anti-fraud systems to protect all users.
If we detect suspicious or high-risk transactions, we may:

This ensures a safe environment for both creators and fans.


9. Disputes Resolution

If you have any billing or payment issues:

  1. Contact us firstatbilling@hulle.online were fast and fair.

  2. Well investigate and respond within a reasonable time.

  3. If needed, we may coordinate with your payment provider to resolve the issue.

Were here to keep things smooth no drama needed.


10. Termination Account Closure

If your account is terminated for violating ourTerms of Use, any remaining coins or credits may be forfeited.
Creators with pending balances will receive their payouts according to our normal cycle, unless termination resulted from fraud or illegal activity.


11. Changes to This Policy

We may update this policy from time to time to reflect new features, legal changes, or improvements to the payment system.
Updates will be posted here with a new Effective Date.
Continued use of Hulle.online means you accept the revised terms.


12. Contact Us

Questions about payments, coins, or refunds?
Weve got your back.

Hulle.online Billing Payments Team
📧billing@hulle.online
🌐https://www.hulle.online


💎 Final Note

At Hulle.online, were all aboutfairness, transparency, and empowerment for creators and fans alike.
When you pay, subscribe, or tip, youre fueling real creativity and helping African talent rise on a global stage.

Thank you for supporting the movement.
Hulle.online Where Your Support Builds Dreams.